Your Rack Room Shoes Gift Card may only be used for making purchases at participating Rack Room Shoes stores. Your card represents a prepayment for goods and is not redeemable for cash except as required by state law. The value of this gift card is not a deposit or an asset account of the purchaser. Lost or stolen cards cannot be replaced without original receipt. Your use of this card constitutes acceptance of these terms. If you have any questions, please call 1.866.685.3240 for Customer Service or click here to check your balance.