Membership and General Terms/Conditions
The Rack Room Rewards Program is sponsored by Rack Room Shoes. By becoming Members ("Members") of the
Rack Room Rewards Program, Members agree to receive advertising, marketing materials and other communications
from Rack Room Shoes except where expressly disallowed as a profile preference. The Rack Room Shoes logo, logos
and taglines are the intellectual property of Rack Room Shoes. Members agree to all of the terms and conditions
of the Program. Membership rules are void to the extent where prohibited by law. State fees and taxes may apply
where required by law.
Rack Room Shoes Rewards Membership ("Membership") is open to individuals at least 13 years of age.
Commercial customers and others purchasing items for resale are not eligible for Membership. Employees of Rack
Room Shoes are not eligible for Membership. Membership is nontransferable and subject to present and future
Program rules. Enrollment becomes effective and acceptance of these terms and conditions begins when a new
Member enrolls in the Rack Room Rewards Program. Rack Room Shoes may change the Rack Room Shoes Rewards rules,
regulations, benefits, conditions of participation, or point levels for rewards, in whole or in part, at any
time without notice, even though changes may affect the value of the points already accumulated. Rack Room Shoes
may change or terminate Program partners, withdraw, limit, modify or cancel any reward, increase the points
required for any reward, modify or regulate the transferability of rewards or benefits, institute or add reward
blackout dates or limit the number of rewards for use by any one individual on any one purchase. Rack Room Shoes
may, at any time, terminate or modify the Rack Room Shoes Program and Program rules without any further
obligations to Members.
Abuse of the Rack Room Shoes Rewards Program, including failure to follow Program policies and procedures, the
sale or barter of reward certificates, products, points or promotional offers, using multiple Rack Room Shoes
Rewards accounts ("Rewards Accounts" in an effort to abuse the Rack Room Shoes Rewards Program and any
misrepresentation of fact relating thereto or other improper conduct as determined by Rack Room Shoes in its
sole judgment, may result in cancellation of the Member's Rewards Account and future disqualification from
Program participation, forfeiture of all points accrued, cancellation of previously issued but unused rewards
and termination of the business relationship with Rack Room Shoes. In connection with the enforcement of any of
the terms and conditions governing the Rack Room Shoes Rewards Program, Rack Room Shoes reserves the right to
take appropriate legal action as it deems necessary to recover damages, attorneys' fees and court costs.
Rack Room Shoes reserves the right to interpret and apply the policies and procedures communicated in these
terms and conditions. All determinations by Rack Room Shoes shall be final and conclusive in each case. These
terms and conditions supersede all previously published terms and conditions. As a condition of Membership,
Members may receive print/electronic point statements, Rack Room Rewards updates and other related materials at
the discretion of Rack Room Shoes. Rack Room Shoes reserves the right to cease mailing of Rack Room Rewards
updates and related materials to any Member.
A Member can view his or her Rewards Account activity online at Rackroomshoes.com.
Rack Room Shoes reserves the right to make Rack Room Rewards points and promotional offers available to select
Members based on purchase activity, geographic location, Program participation or information supplied by the
Member. A Member may cancel his or her Membership at any time by notifying customer service Center by mail,
email or telephone. Rack Room Shoes, in its sole discretion, reserves the right to cancel an individual
If there is no Rewards Account activity or points from any source posted to a Member's Rewards Account for two
consecutive years (24 months), the Rewards Account is subject to closure and termination, including forfeiture